Jinko Solar · Service
Jinko Solar panel warranty and service in France
A single contact for your claims and warranty extensions up to 25 years, thanks to our official distributor status.
Warranties
What protects you
Product warranty
It covers material and manufacturing defects. Its length depends on the range: see the datasheet.
Power warranty
Jinko guarantees a minimum output over 30 years for the Tiger Neo range, with limited linear annual degradation.
Sunliberty extension
Extend the product warranty up to 25 years when ordering.
How to report a claim
For quick handling, gather the following before contacting us:
- Sunliberty invoice or delivery note number
- Serial numbers of the affected modules (label on the back)
- Photos of the defect and the label, and electrical measurements if possible
- Commissioning date and description of the installation
Frequently asked questions
Whom to contact about a defective Jinko panel?
Contact Sunliberty: as official distributor, we build the claim file and follow it up with Jinko Solar.
Can the product warranty be extended?
Yes, Sunliberty offers product warranty extensions up to 25 years on Jinko Solar panels.
A claim to file?
Write to us with the items above: our team handles the file.
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